Appointments

 

For non-urgent issues, please follow the guidelines below and choose the right service. An appointment may not be necessary.

This will help us to be more efficient by making an appointment available to you when you need it the most.

Pharmacy and Self Care

See a Pharmacist

Many conditions can be treated without the need to see your GP.

Self-Care

Help and support available from many National and Local Organisations

Visit our Self Help Zone

Book an Appointment

Urgent appointments for today

From 31st March 2025, all requests for appointments are triaged by the on-call GP who will review the request and assign an appointment with the most appropriate clinician in the most appropriate time frame, based on the severity of symptoms.

It may be that your health problem does not need to be seen by a GP, in which case you may be allocated an appointment with one of our wide range of Allied Health professionals, or signposted to a more appropriate service, such as a Dentist, an Optician or a Pharmacy.

Patients with access to the internet are encouraged to submit a request for an appointment via the PATCHs online form. Our telephone lines and main reception desk remain accessible to any patients who struggle with using technology or do not have access to the internet. 

How to request

Book a Routine Appointment

From 31st March 2025, all requests for appointments are triaged by the on-call GP who will review the request and assign an appointment with the most appropriate clinician in the most appropriate time frame, based on the severity of symptoms.

It may be that your health problem does not need to be seen by a GP, in which case you may be allocated an appointment with one of our wide range of Allied Health professionals, or signposted to a more appropriate service, such as a Dentist, an Optician or a Pharmacy.

Patients with access to the internet are encouraged to submit a request for an appointment via the PATCHs online form. Our telephone lines and main reception desk remain accesible to any patients who struggle with using technology or do not have access to the internet. 

How to request

Sickness Certificates (Fit Notes)

You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.

Visit our Sickness Certificates page

Travel Vaccinations

Information and advice for travelling abroad.

Visit our Travel Information page

Home Visits

House visits are only available for patients who are housebound because of illness or disability.

If you need a home visit, you can help us by completing a PATCHs online form or calling our reception team before 10:30am.

From 31st March 2025, all requests for home visits are triaged by the on-call GP and arranged based on clinical need and availability.

A doctor may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Surgery.

If you wish to simply speak to the doctor over the phone, please contact reception and explain the nature of the call. Reception staff will then arrange a suitable time for you to speak to the doctor.

How to request

Change or Cancel an Appointment

To help us offer appointments as soon as possible to as many people as possible, please cancel any appointments you no longer require.

If you would like to change your appointment, please ring the surgery and one of our care navigators will help as best as they can to rearrange your appointment for when you need, availability depending.

Ways to cancel

  1. Telephone us on 01253 229520.
  2. Cancel using our online services

Out of Hours

Enhanced Access - Evenings and Weekends

Important

An appointment must have been booked in advance of visiting the service.

Evening and weekend appointments are available with GPs, practice nurses and other healthcare professionals for routine pre-booked services.

The Fylde Coast NHS is committed to improving access to primary care services. This includes making appointments available at times that are convenient to patients.

If you:

  • find it difficult to attend an appointment during the working day;
  • are a busy parent with small children;
  • or rely on working carers to take you to appointments;

The Fylde Coast NHS has arranged for additional appointments to be provided outside of normal GP practice hours by the Fylde Coast Integrated Urgent Care Service.

Opening and Locations

Opening hours may be subject to change.

Lytham

  • Tuesday's - 6:30pm to 9:30pm
  • Friday's - 6:30pm to 9pm
  • Saturday's - 9am to 5pm

St Annes

  • Monday's - 6:30pm to 9:30pm
  • Wednesday's - 6:30pm to 9:30pm
  • Sunday's - 9am to 5pm

Freckleton

  • Thursday's - 6:30pm to 9pm

Ways to Book

  1. Telephone: 01253 952950
  2. Download the NHS App
  3. Use our online services
  4. Telephone the practice: 01253 229520

Should you need to cancel your appointment please contact your GP practice. If your GP practice is closed, please call 01253 952950 to cancel.

Where to Go

Freckleton

Freckleton Health Centre
Douglas Drive
Freckleton
PR4 1RY

Lytham

Lytham Primary Care Centre
Victoria Street
Lytham
FY8 5DZ

St Annes

St Annes Primary Care Centre
Durham Avenue
Lytham St Annes
FY8 2EP

Life Threatening

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself – for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

Urgent But Not Life Threatening

Visit an urgent care centre if:

  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services

Non-urgent

Use NHS 111 if:

  • You need help now, but it’s not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online